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Orders for Pick-up

Friday, April 24, 2020
How To Order For Pick-Up
Updated: May 23, 2020

Dufflet-Downtown at 787 Queen Street West re-opens on Wednesday, May 20, for pick-up or delivery.

Dufflet-Uptown on Yonge is closed permanently.

HOURS:
Monday: CLOSED
Tuesday to Saturday 10am-4pm
Sunday: CLOSED
Please practice social distancing, limit 1-2 persons in the store at one time.

HOW TO ORDER: Online from our Fresh Collection pages at www.dufflet.com, via email to retail@dufflet.com, or call during business hours 416-504-2870.

ORDERING DEADLINES: All orders require minimum 48-hours notice.
For pickup at Queen West:
For pickup on Monday - CLOSED
For pickup on Tuesday - order by 4pm Saturday
For pickup on Wednesday - order by 4pm Saturday
For pickup on Thursday - order by 4pm Tuesday
For pickup on Friday - order by 4pm Wednesday
For pickup on Saturday - order by 4pm Wednesday
For pickup on Sunday - CLOSED
If you miss the deadline, call Dufflet-Downtown to see what’s available that day

For pickup at Norseman:
For pickup on Monday - order by 4pm Thursday
For pickup on Tuesday - order by 4pm Saturday
For pickup on Wednesday - order by 4pm Saturday
For pickup on Thursday - order by 4pm Tuesday
For pickup on Friday - order by 4pm Wednesday
For pickup on Saturday - CLOSED
For pickup on Sunday - CLOSED

ORDERING PROCEDURES:
Add items to Cake Box from our Fresh Collection product pages, then select Pick-Up (or Delivery) and DUFFLET-DOWNTOWN as the location. Dufflet-Uptown is closed permanently.

Your Cake Box order will be forwarded to retail@dufflet.com for follow-up and confirmation. Once processed, you will receive an email from Dufflet-Downtown confirming your order along with the price, and your payment and pick-up (or delivery) options.*

*If you prefer to pickup from our Bakery in Etobicoke Mon-Fri 9a-4p, please let Dufflet-Downtown know when they contact you to confirm your order.

DELIVERY OPTIONS:
* For Monday to Friday, courier or taxi can be arranged from Dufflet-Downtown.
* Orders for delivery using Uber Eats or EJOY City websites are still available. Please read our blog post here for hours and direct links to these websites.

PAYMENT: We accept major credit cards, cheques and debit cards. We also accept payment on-line. If you prefer, we can email a link to the Dufflet PayPal account where you can pay using credit or debit; a personal PayPal account is not required if you don't already have one.

OTHER NOTES:
* Short inscriptions may be written on most cakes at no extra charge.
* Special requests, custom orders and decorations are not available due to reduced capacity at our bakery.
* Mail-Order service is not available.

Looking for other ways to buy?
- search Where To Buy for food shops that normally carry Dufflet products in your neighbourhood


ALLERGENS: Dufflet products are hand-crafted in an open bakery and placed in pastry boxes, not sealed packages (except for packaged certified Gluten-Free items). The following ingredients are used in our bakery and may be present in any of our products: Peanuts, Tree Nuts, Dairy, Eggs, Soy, Wheat.