Orders for Pick-up

Friday, April 24, 2020
How To Order For Pick-Up: Updated July 7, 2020

Monday: Closed
Tuesday to Saturday: 10am to 5pm
Sunday: 11am to 5pm

Orders must be placed and paid at our 787 Queen West retail store,, 416-504-2870.
The Norseman location is for pick ups only AFTER you have ordered with Queen West.

Covid-19 safety measures: Please practice physical distancing by keeping 2 metres apart from others, limit of 2 persons inside the store at a time. All persons entering our premises shall wear a mask or face covering which covers the nose, mouth and chin.

HOW TO ORDER: Online from our Fresh Collection pages, via email to, or call during business hours 416-504-2870.

---click on the image above for our Retail Ordering Deadlines chart---

~by 4pm Sunday for Tuesday or Wednesday
~by 4pm Tuesday for Thursday
~by 4pm Wednesday for Friday, Saturday, or Sunday
If you miss the deadline, call Dufflet Queen West to see what’s available that day!

Add items to Cake Box from our Fresh Collection product pages, then select Pick-Up (or Delivery) and DUFFLET-DOWNTOWN as the location. Dufflet-Uptown is closed permanently.

Your Cake Box order will be forwarded to for follow-up and confirmation during business hours.

Once processed, you will receive an email from Dufflet Queen West confirming your order along with the price, and your payment and pick-up (or delivery) options.*

*If you prefer to pickup from our Bakery in Etobicoke Tues-Fri 9a-4p, please let Dufflet-Downtown know when they contact you to confirm your order.

* For Tuesday to Saturday, courier or taxi can be arranged from Dufflet-Downtown.
* Orders for delivery using Uber Eats, EJoy City, DoorDash or Skip The Dishes are available. Please read our blog post here for hours and direct links to these websites.

PAYMENT: All payments are made via Dufflet Queen West. We accept major credit cards, cheques and debit cards. We also accept payment on-line. If you prefer, we can email a link to the Dufflet PayPal account where you can pay using credit or debit; a personal PayPal account is not required if you don't already have one.

* Short inscriptions may be written on most cakes at no extra charge.
* Special requests, custom orders and decorations are not available due to reduced capacity at our bakery.
* Mail-Order service is not available.

Looking for other ways to buy?
- search Where To Buy for food shops that normally carry Dufflet products in your neighbourhood

ALLERGENS: Dufflet products are hand-crafted in an open bakery and placed in pastry boxes, not sealed packages (except for packaged certified Gluten-Free items). The following ingredients are used in our bakery and may be present in any of our products: Peanuts, Tree Nuts, Dairy, Eggs, Soy, Wheat.